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  • What types of artworks do you sell?
    We offer a diverse selection of original paintings created by talented artists from Colombia, showcasing a variety of styles and themes. In addition to original pieces, we also provide high-quality prints produced by a multi award winning company in the EU, known as "the best photo lab in the world", Which allows you to enjoy stunning art at a more affordable price.
  • How can I purchase an artwork?
    Purchasing an artwork is easy! Simply browse our online gallery, select the piece you love, choose one of the options, and click on the "Purchase" button. You will be guided through the checkout process, where you can enter your shipping information and payment details. If you have any questions during the process, feel free to contact our customer service team for assistance.
  • Do you ship to other countries?
    Yes, actually we ship originals and prints to most countries worldwide. We ensure that each piece is carefully packaged to prevent damage during transit. Shipping costs and delivery times will be calculated at checkout based on your location.
  • What is your return policy?
    We want you to be completely satisfied with your purchase. If you are not happy with your artwork, you may return it within 14 days of receiving it for a full refund, provided it is in its original condition. Please contact us to initiate the return process.
  • Are the original paintings framed?
    At the moment, our original paintings are sold unframed, allowing you the flexibility to choose a frame that suits your style and decor.
  • Can I request a custom piece?
    We love collaborating with our artists to create unique artworks! If you have a specific idea or theme in mind, please reach out to us through our contact form. We will connect you with an artist who can bring your vision to life.
  • What payment methods do you accept?
    We accept various payment methods for your convenience, including major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. All transactions are securely processed by either PayPal or PayU to protect your information.
  • How can I contact customer service?
    If you have any questions or need assistance, you can reach our customer service team with the following: email: info@colombianartuk.com Use the site chat, found at the bottom left of every page. Contact form found at the bottom of each page, click "Contact Us". Message or call us (we use WhatsApp): +57 316 948 3333 (We will do our best to answer, if not possible we can give a call back within 24 hours) We aim to respond to all inquiries within 24 hours.
  • Do you offer discounts for bulk purchases?
    Yes! If you are interested in purchasing multiple artworks, please contact us for potential discounts and special offers. We are happy to work with you to meet your needs.
  • How can I stay updated on new arrivals and promotions?
    To stay informed about our latest artworks and promotions, we encourage you to become a member for free. This allows you special access to the latest arrivals for 2 weeks before non-members. Additionally, as a welcome gift, you receive a 15% discount on any piece, including already discounted art. You can sign up at the top right of our website using Google or Facebook. Follow us on social media for weekly updates and new artwork and artist arrivals.

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